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Dianingsih PWA, Nurita W. Pengaruh Pelayanan Berbasis Kaizen Terhadap Guest Comment di Favehotel Kuta Kartika Plaza. Kotoba [Internet]. 2026 Jun. 26 [cited 2026 Sep. 15];15(1):79-91. Available from: https://kotoba.fib.unand.ac.id/index.php/kotoba/article/view/148