Dianingsih, Pande Wira Artha, and Wayan Nurita. “Pengaruh Pelayanan Berbasis Kaizen Terhadap Guest Comment Di Favehotel Kuta Kartika Plaza”. Jurnal Kotoba 15, no. 1 (June 26, 2026): 79–91. Accessed September 15, 2026. https://kotoba.fib.unand.ac.id/index.php/kotoba/article/view/148.